Yesterday, we have just talked about how to connect FTP with Web Browser. In this tutorial, I will show you the error message that sometimes shown when we connect with Filezilla. This in a common error message that you will find on Filezilla:

Failed to retrieve directory listing.

Here is the image:



As the image shows, the connection enters Passive (PASV) Mode and after that, the error occurs. A solution that could work, is to disable passive mode. Here’s how you do that in FileZilla:

- Open Filezilla, go to Edit -> Settings
- Click on Connection -> FTP: Choose Active
- Click on Connection -> FTP -> Active Mode: Select "Ask your operating system for the external IP address”
- Click on Connection -> FTP -> Passive Mode: Choose Fall Back to Active Mode
- Press OK.



Hope it helps. Good luck